1. Privacy Policy

Cleaver Insurance Agency, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us through our online forms, phone conversations, SMS messages, and other communications.

1.1 Information We Collect

We may collect personal information such as:

• Name, address, phone number, and email address
• Insurance policy or quote details
• Communication preferences and consent choices

1.2 How We Use Information

Your information is used solely for legitimate business purposes, including:

• Responding to quote or coverage requests
• Providing customer service and account notifications
• Sending appointment reminders, renewal alerts, or similar service updates

We do not sell or rent your personal information to any third party.

1.3 Data Protection

We maintain administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, or alteration.

1.4 Your Rights

You may request access to or correction of your personal information by contacting us at:

2. SMS Terms of Service

By providing your mobile phone number and explicitly opting in, such as selecting "YES" on a web form or verbally agreeing during a recorded phone call, you consent to receive text messages from Cleaver Insurance Agency, LLC.

2.1 Purpose of Messages

Authorized messages may include:

• Customer service or support communications
• Account or policy notifications
• Appointment reminders
• Renewal notices or quote follow-ups

Message frequency may vary. Message and data rates may apply.

2.2 Opt Out and Assistance

To stop receiving text messages, reply STOP at any time.

For help, reply HELP or contact us directly at:

2.3 Consent and Responsibility

You represent that you are the account holder or authorized user of the mobile number provided. Consent to receive texts is not a condition of purchase and may be withdrawn at any time.

2.4 Privacy and Data Use

Information collected through SMS will be handled in accordance with this Privacy Policy. We do not share text message content with unaffiliated third parties except as required by law.